Managers in the Marriott Voyage program are most likely trained on which of the following functions of management?Multiple Choiceorganizing and directingIncorrectplanning and controllingplanning and directingorganizing and controllingdirecting and controlling
Question
Managers in the Marriott Voyage program are most likely trained on which of the following functions of management?Multiple Choiceorganizing and directingIncorrectplanning and controllingplanning and directingorganizing and controllingdirecting and controlling
Solution
Managers in the Marriott Voyage program are most likely trained on all functions of management. However, if we have to choose from the given options, "planning and controlling" would be the most likely. Here's why:
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Planning: This is the first function of management. It involves setting objectives and determining a course of action for achieving those objectives. In the context of the Marriott Voyage program, managers would need to plan for various aspects such as guest satisfaction, employee training, and operational efficiency.
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Controlling: This function of management involves monitoring and evaluating whether the activities occurring are meeting the goals of the organization. Managers in the Marriott Voyage program would need to control and ensure that the services provided meet the standards set by the Marriott brand.
So, the answer is "planning and controlling".
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