To fix the issue of not receiving Jira notifications when teammates @mention you on their assigned issues, you can follow these steps:

1. Go to your personal settings: This is usually located at the top right corner of your Jira dashboard. Click on your avatar and select 'Profile and Visibility' from the dropdown menu.

2. Update your email notifications: In the 'Profile and Visibility' page, navigate to the 'Email notifications' section. Here, you can manage your email preferences. Make sure that the 'Notify me for my own changes' option is turned on. This will ensure that you receive notifications when someone mentions you in a comment or description.

3. Set yourself as the Assignee on those issues: If you want to receive notifications for specific issues, you can set yourself as the assignee. To do this, open the issue and click on the 'Assign' button. Then, select your name from the dropdown list.

4. Click on Watch options to watch those issues: If you want to keep track of all updates on a particular issue, you can watch it. To do this, open the issue and click on the 'Watch' button. You will now receive notifications for all updates on this issue.

5. Star those issues to add to Your work page: If you want to quickly access certain issues, you can star them. To do this, open the issue and click on the 'Star' button. The issue will now appear in the 'Your work' section of your Jira dashboard.

Remember to save any changes you make in your settings. If you still don't receive notifications after following these steps, you may need to contact your Jira administrator for further assistance.

Question

To fix the issue of not receiving Jira notifications when teammates @mention you on their assigned issues, you can follow these steps:

1. Go to your personal settings: This is usually located at the top right corner of your Jira dashboard. Click on your avatar and select 'Profile and Visibility' from the dropdown menu.

2. Update your email notifications: In the 'Profile and Visibility' page, navigate to the 'Email notifications' section. Here, you can manage your email preferences. Make sure that the 'Notify me for my own changes' option is turned on. This will ensure that you receive notifications when someone mentions you in a comment or description.

3. Set yourself as the Assignee on those issues: If you want to receive notifications for specific issues, you can set yourself as the assignee. To do this, open the issue and click on the 'Assign' button. Then, select your name from the dropdown list.

4. Click on Watch options to watch those issues: If you want to keep track of all updates on a particular issue, you can watch it. To do this, open the issue and click on the 'Watch' button. You will now receive notifications for all updates on this issue.

5. Star those issues to add to Your work page: If you want to quickly access certain issues, you can star them. To do this, open the issue and click on the 'Star' button. The issue will now appear in the 'Your work' section of your Jira dashboard.

Remember to save any changes you make in your settings. If you still don't receive notifications after following these steps, you may need to contact your Jira administrator for further assistance.

Knowee AI · Accepted Answer

To fix the issue of not receiving Jira notifications when teammates @mention you on their assigned issues, you can follow these steps:

1. Go to your personal settings: This is usually located at the top right corner of your Jira dashboard. Click on your avatar and select 'Profile and Visibility' from the dropdown menu.

2. Update your email notifications: In the 'Profile and Visibility' page, navigate to the 'Email notifications' section. Here, you can manage your email preferences. Make sure that the 'Notify me for my own changes' option is turned on. This will ensure that you receive notifications when someone mentions you in a comment or description.

3. Set yourself as the Assignee on those issues: If you want to receive notifications for specific issues, you can set yourself as the assignee. To do this, open the issue and click on the 'Assign' button. Then, select your name from the dropdown list.

4. Click on Watch options to watch those issues: If you want to keep track of all updates on a particular issue, you can watch it. To do this, open the issue and click on the 'Watch' button. You will now receive notifications for all updates on this issue.

5. Star those issues to add to Your work page: If you want to quickly access certain issues, you can star them. To do this, open the issue and click on the 'Star' button. The issue will now appear in the 'Your work' section of your Jira dashboard.

Remember to save any changes you make in your settings. If you still don't receive notifications after following these steps, you may need to contact your Jira administrator for further assistance.

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