A process narrative is:Question 3Answera.a written description of the existing computerised system used as a basis of business process redesign.b.a written description that accompanies systems documentation.c.a written description of how the process operates.d.none of the above options are correct.
Question
A process narrative is:Question 3Answera.a written description of the existing computerised system used as a basis of business process redesign.b.a written description that accompanies systems documentation.c.a written description of how the process operates.d.none of the above options are correct.
Solution
A process narrative is c. a written description of how the process operates. This is a detailed explanation of the steps that make up a process to understand how it works. It can be used to identify areas of improvement, for training purposes, or to ensure compliance with standards.
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