Question 1 of 423851274Which of the following can businesses achieve by using social media?Attract new audiencesBuild a good reputation with customersMeet sales goalsIncrease traffic to their websiteQuestion 2 of 423851274Fill in the blank:Businesses should focus on social media platforms with _______.The biggest reputationThe most expected engagementA relevant audienceThe most usersQuestion 3 of 423851274Which of the following is an example of a social media goal?Acquire genuine reviews on productsDrive more traffic to your storeDevelop one-way communication with customersMimic your competition's approachQuestion 4 of 423851274Which details should you look to include on a business profile page on social media?Details about the CEOLink to a local listing site you're onDescription of the businessCost of products and services

One of the advantages of using social media, is that it allows businesses to Blank______.Multiple choice question.eliminate the use of word-of-mouth promotionseasily communicate with customersdelete unfavorable posts about the companyeliminate all other forms of advertising

As part of a marketing project, a company clarifies who their audience is and which social platforms to use. Which one of the five pillars of social media marketing does this represent? 1 pointPaid social media Analytics and reportingPlanning and publishingListening and engagementStrategy

Which statements regarding social media strategies in business are true? (Choose every correct answer.)Multiple select question.The message should be surprising.Marketers should track the results.One or two employees with minimal social media experience can probably manage the online presence for most companies.Any social media presence will increase sales, even if the company puts little effort into it.

Why do businesses establish a presence on social media platforms?Multiple select question.To monitor employeesTo interact with customersTo increase brand awarenessTo increase sales

A robust social media plan includes which of the following?A list of content that mimics competitor contentAll of your online business goalsA long-term schedule identifying when to post contentA list of friends who can post on the accountsQuestion 2 of 423851274What is the best way to put your social content in front of people who don't already follow you?Increase your email marketing campaignsAsk people to share your content to their networksUse paid promotion to reach new audiencesPut links to your social on your websiteQuestion 3 of 423851274What can social media analytics tools help you measure when assessing campaign results?Whether the campaign was more successful than your competitorsWhether the visitors liked the social campaigns or notWhether a visitor called the store after seeing a social postWhether the visitor clicked on a paid ad or organic listingQuestion 4 of 423851274Which of the following is a pitfall when using social media for business?2-way conversation with customersNot being present on every social media platformNot having the resources to respond to comments and questions in a timely mannerSpending too much time reviewing social media analytics