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A formal contract between customers and their service providers that outlines the specific responsibilities of the service provider and to the customer is called a(n):Group of answer choicesService Level Agreement.Request for Quotation.Service Oriented Architecture.Total Cost of Ownership

Question

A formal contract between customers and their service providers that outlines the specific responsibilities of the service provider and to the customer is called a(n):Group of answer choicesService Level Agreement.Request for Quotation.Service Oriented Architecture.Total Cost of Ownership

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Solution

The formal contract between customers and their service providers that outlines the specific responsibilities of the service provider and to the customer is called a Service Level Agreement.

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