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Which of the following is not put under focus during performance benchmarking?  A. Elements of cost  B. Technical quality  C. Number of employees in organization  D. Product or service features

Question

Which of the following is not put under focus during performance benchmarking?  A. Elements of cost  B. Technical quality  C. Number of employees in organization  D. Product or service features

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Solution

The answer is C. Number of employees in organization. Performance benchmarking typically focuses on understanding the best practices, processes, and performance standards from the best firms in the industry and comparing them with one's own organization. It does not typically focus on the number of employees in an organization.

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