The CEO of your app-based development company calls a meeting to share that the company is steadily losing clients. You suggest that the company conducts a root-cause analysis early in the development process to uncover the root causes of the symptom. What deliverable could be used in this approach?Question 4Select one:a.User journey mappingb.BLInKc.Metricsd.Five-whys graph

Effective root cause analysis starts with ….. A. Gathering data B. Empathising C. Identifying contributing issues and symptoms D. Defining the problem

Imagine you’re a project manager overseeing the development and launch of a new app. Which of the following problems could be a single point of failure risk in the app’s development?1 pointFailing to back up key project documentation, which may result in a complete loss of essential data.Lack of communication between the designers and the project lead, which may lead to tension among team members.Completing a project milestone behind schedule, which may delay the project timeline.Receiving negative feedback from user testing, which may lead to more work for the developers.3.Question 3

In the context of design thinking, what is the purpose of conducting a "root cause analysis" during problem identification?(1 Point)To understand the underlying issues causing the problemTo speed up the ideation processTo identify potential risks in the projectTo create a detailed project report

Root cause is _____. best performed by a team of engineers and customers asking "Why?" 5 to 7 times almost impossible to get to because people are afraid of change the lowest point in the Cause and Effect chain that the team can affect within its span of control and sphere of influence the fundamental breakdown or failure of a process or product which, when resolved and corrected, prevents recurrence of that failure or problem

What action should you take when you identify a pain point in your product?1 pointCreate user personas to understand who your users areGenerate a problem statement that defines a problem that your UX team can solve Ask your team to collaborate on a list of possible user needs Write user stories to find out what users need from your product