Picture of Tiwonge Lungu Re: Discussion Assignment by Tiwonge Lungu - Saturday, 27 April 2024, 7:06 PM Discussion Assignment Unite 3 Aside from Taylorism, process management can also be seen as realization of an underlying stochastic process. Measurements used to track the performance of a business process are called process metrics. In every organization this is done is three major categories such are time, quality and cost. In order to evaluate the performance and results of a business process key performance indications (KPIs) are used in different areas of operation. I worked in a factory of a company’s name i will withhold. Phones where not allowed inside the working plane and could only be used either during lunch or short breaks outside the factory. In the beginning i felt was a harsh condition for us employees at the time taking into consideration some had families and an emergency call could come in at any time. My entire narrative on this changed when i was promoted as supervisor because then i understand it was not only for the companies policy but also for the safety of the employees. If employees were allowed their phones inside the factory plant, productivity and focus would be slower and this may have an increase on accident which will be a huge cost for the company at the end of the day. Most process measurements used in organization can be argued by its employees but in any case every company evaluates itself through improvement, accountability and research. This is what every organization willing to grow must use to check and balance if its company is making progress with what is being implemented over the years of its business
Question
Picture of Tiwonge Lungu Re: Discussion Assignment by Tiwonge Lungu - Saturday, 27 April 2024, 7:06 PM Discussion Assignment Unite 3
Aside from Taylorism, process management can also be seen as realization of an underlying stochastic process. Measurements used to track the performance of a business process are called process metrics. In every organization this is done is three major categories such are time, quality and cost. In order to evaluate the performance and results of a business process key performance indications (KPIs) are used in different areas of operation.
I worked in a factory of a company’s name i will withhold. Phones where not allowed inside the working plane and could only be used either during lunch or short breaks outside the factory. In the beginning i felt was a harsh condition for us employees at the time taking into consideration some had families and an emergency call could come in at any time. My entire narrative on this changed when i was promoted as supervisor because then i understand it was not only for the companies policy but also for the safety of the employees. If employees were allowed their phones inside the factory plant, productivity and focus would be slower and this may have an increase on accident which will be a huge cost for the company at the end of the day.
Most process measurements used in organization can be argued by its employees but in any case every company evaluates itself through improvement, accountability and research. This is what every organization willing to grow must use to check and balance if its company is making progress with what is being implemented over the years of its business
Solution
It seems like you've shared a personal experience about how a company's policy, which initially seemed harsh, actually had a positive impact on productivity and safety. This is a great example of how process management can be implemented in a real-world scenario.
The use of phones could indeed distract employees, leading to decreased productivity and potentially increasing the risk of accidents. As a supervisor, you were able to see the bigger picture and understand the reasons behind this policy.
You also mentioned the importance of process metrics and KPIs in evaluating the performance and results of a business process. This is absolutely correct. These tools allow companies to track their progress and make necessary adjustments to improve efficiency and effectiveness.
In terms of improvement, accountability, and research, these are indeed crucial elements for any organization aiming for growth. Continuous improvement is necessary to keep up with changing market trends and customer needs. Accountability ensures that everyone in the organization is responsible for their actions, which promotes a culture of integrity and honesty. Research is important to stay informed about industry trends and to gain insights that can help in decision-making.
Overall, your post provides a valuable perspective on process management. Thank you for sharing your experience and insights.
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