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Which of the following types of control defines expected results in order to guide employee behavior?Multiple choice question.upstream controlsinput controlsoutput controlsthroughput controls

Question

Which of the following types of control defines expected results in order to guide employee behavior?Multiple choice question.upstream controlsinput controlsoutput controlsthroughput controls

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Solution

The type of control that defines expected results in order to guide employee behavior is output controls.

Here's why:

  1. Upstream controls: These are proactive measures taken to prevent problems before they occur. They don't necessarily define expected results.

  2. Input controls: These involve resources like human, material, and financial resources. They don't directly define expected results.

  3. Output controls: These involve setting performance goals for employees, thus defining expected results. They guide employee behavior by setting clear expectations.

  4. Throughput controls: These involve the transformation process where inputs are converted into outputs. They don't directly define expected results.

So, the answer is output controls.

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