The efforts of managers to develop and maintain constructive associations with the unions that represent their employees' interests are referred to asMultiple Choicerecruitment and selection.labor relations.performance appraisal and feedback.pay and benefits.training and development.

When managers and union representatives work together to resolve conflicts associated with working conditions, hours, wages, and job security, they are participating inMultiple Choiceperformance evaluation.job design.human resource planning.collective bargaining.unionization.

Which of the following is a positive attribute of unions from a manager’s perspective?Question 17Select one:a.Unions create a formal dispute resolution process for workers.b.Unions can lead to a closed culture that makes it harder to diversify the workforce.c.Workers are required to pay regular union dues and fees.d.Unions can make it harder to fast track promotions for high-performing workers.

Employees join unions to fulfil their needsa.economicb.esteemc.All of thesed.social

When managing in a unionized workplace, managers should... (you must check all that apply)1 pointBlame the union if the relationship is adversarial or uncooperative.Follow any required bargaining or consultation procedures.Respect employee voice and the bilateral natureof the relationship with unions.

Which of the following describes a union's ability to require employers to deal with them? Group of answer choicesAffirmative actionWage floorsDiscriminationCollective bargaining