When rumours of potential outsourcing plans surface in an organization, what might managers expect next?Selected answer will be automatically saved. For keyboard navigation, press up/down arrow keys to select an answer.aproductivity lossesbcustomer service disruptionscmedia attentiondmore formal communication
Question
When rumours of potential outsourcing plans surface in an organization, what might managers expect next?Selected answer will be automatically saved. For keyboard navigation, press up/down arrow keys to select an answer.aproductivity lossesbcustomer service disruptionscmedia attentiondmore formal communication
Solution
When rumors of potential outsourcing plans surface in an organization, managers might expect several reactions.
a) Productivity losses: Employees may feel insecure about their job stability, leading to decreased motivation and productivity.
b) Customer service disruptions: If the outsourcing affects customer-facing roles, there may be disruptions in service during the transition period.
c) Media attention: Depending on the size and profile of the company, such plans could attract media attention, which may not always be positive.
d) More formal communication: To manage the situation, managers might need to increase formal communication within the organization to address rumors and provide accurate information.
So, all of the options listed could potentially be expected reactions when rumors of outsourcing plans surface in an organization.
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