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Which of the following is NOT true regarding service encounters?Group of answer choicesAll of these are trueRules vary from culture to cultureThey are primarily social encountersCustomer considerations are not important

Question

Which of the following is NOT true regarding service encounters?Group of answer choicesAll of these are trueRules vary from culture to cultureThey are primarily social encountersCustomer considerations are not important

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Solution

The statement that is NOT true regarding service encounters is "Customer considerations are not important". In any service encounter, customer considerations are always important as they can greatly influence the satisfaction and overall experience of the customer.

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