Select whether each statement related to lease agreement violations is true or false.Victor granted Les a reasonable accommodation for his housetrained donkey, an ESA, in his rental unit. Unfortunately, the donkey has nipped at other tenants and occasionally kicks the walls. Les may be in violation of the lease terms and could be evicted if things don’t get under control soon.TrueFalseIf a tenant with disabilities is in violation of his or her lease, the property manager should handle the situation in a non-discriminatory manner.TrueFalseLisa, a disabled tenant, sometimes screeches uncontrollably. George, the tenant in the unit next to hers has complained to you. You can tell George about Lisa’s disability if you believe it will help George understand the situation better and make things easier for both of them.TrueFalse

Select whether each statement related to reasonable accommodation is true or false.Jerrod can tell by looking at Marcy that she doesn’t have a disability, so he may deny her request for accommodation for what’s obviously just a pet.TrueFalseCathy is a landlord and Marcus has asked for accommodation for his parakeet. Cathy is within the law to ask, “Why do you need a bird—do you have an emotional or psychological disability?”TrueFalseTo be considered a reasonable request for assistance animal accommodation, the request must meet two criteria.TrueFalseAn individual making a request for reasonable accommodation of an assistance animal should include a letter or other document from a therapist verifying the need for the assistance animal.TrueFalse

Select whether each statement about assistance animal verifications is true or false.When a housing provider asks for documentation, the individual may certify in writing that he or she has a disability and need for the animal and the animal actually assists him or her.TrueFalseA housing provider may never request additional documentation from an individual requesting accommodation for an assistance animal.TrueFalseLizzie received a handwritten note from a new tenant stating that she requires an assistance animal to help her with her disability. Lizzie must accept the note as verification.TrueFalseCarmen manages a condominium complex. She doesn’t believe that a tenant who has lived at the condominium for a couple years suddenly needs an assistance animal, and his documentation doesn’t look legitimate. Pets are strictly forbidden per the condominium association’s rules. She should refuse the accommodation until she receives additional documentation.TrueFalse

At what point may people with disabilities who rent or lease a property request a reasonable accommodation for an assistance animal?At any time during their tenancyAt the time they sign the lease agreement onlyOnly when they move inWithin three months of the start of their lease

A ______ wouldn't qualify for a reasonable accommodation for an animal.Person with a disability associated with a tenantPet owner with no disability-related needTenant's family member with a disabilityTenant with a disability-related need

Potential tenant Ethan is looking at a vacant apartment. He has a service dog with him, but the landlord is skeptical about Ethan's disability. What is the landlord permitted to do in this situation?He may allow Ethan to bring the service dog, but only if he pays a pet deposit.He may ask Ethan what his disability is, and how the dog helps him with it.He may ask Ethan whether the dog is required because of a disability, and what work or task the dog has been trained to do.He may deny accommodation for the service dog until Ethan can provide written evidence that the dog is required because of a disability.