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Which key questions in the statements below is NOT relevant for developing the Customers and Sales section of the business plan:Question 8AnswerA.Customer segments: to build an effective business model, identify who are the customers.  Focus on ‘Who buys the product/service?’B.Customer relationship: relationships with customers must be discussed and clarified: ‘Customers only online or also in store?C.Data security: consumer protection laws and regulations to maintain data privacy. ‘How to protect customers’ data?”D.Key resources: identify the resources necessary to create value for the customer.   ‘What resources does the company already have and what other resources can it access?’E.Value propositions: statements describing the products and services a company offers to meet customer needs. The key question is ‘What will you sell?’

Question

Which key questions in the statements below is NOT relevant for developing the Customers and Sales section of the business plan:Question 8AnswerA.Customer segments: to build an effective business model, identify who are the customers.  Focus on ‘Who buys the product/service?’B.Customer relationship: relationships with customers must be discussed and clarified: ‘Customers only online or also in store?C.Data security: consumer protection laws and regulations to maintain data privacy. ‘How to protect customers’ data?”D.Key resources: identify the resources necessary to create value for the customer.   ‘What resources does the company already have and what other resources can it access?’E.Value propositions: statements describing the products and services a company offers to meet customer needs. The key question is ‘What will you sell?’

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Solution

The question that is not relevant for developing the Customers and Sales section of the business plan is D. Key resources: identify the resources necessary to create value for the customer. 'What resources does the company already have and what other resources can it access?' This question is more related to the company's internal resources and capabilities, not directly related to customers and sales.

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