A customer complains that a recently purchased monitor no longer displays a picture. You verify that the monitor is powered on and that the video cable is securely fastened to the video port. Which of the following actions is the BEST to take next? answer Open the computer and switch the video card to a different slot. Unload and then reload the video card's software driver. Return the monitor to the manufacturer. Check the brightness and contrast settings using the monitor's controls.
Question
A customer complains that a recently purchased monitor no longer displays a picture. You verify that the monitor is powered on and that the video cable is securely fastened to the video port.
Which of the following actions is the BEST to take next?
answer
Open the computer and switch the video card to a different slot.
Unload and then reload the video card's software driver.
Return the monitor to the manufacturer.
Check the brightness and contrast settings using the monitor's controls.
Solution
Para resolver el problema del monitor que no muestra imagen, sigue estos pasos:
- Verifica que el monitor esté encendido y que el cable de video esté bien conectado al puerto de video.
- Dado que ya has confirmado estos dos puntos, el siguiente paso lógico es comprobar los ajustes de brillo y contraste utilizando los controles del monitor.
Por lo tanto, la mejor acción a tomar a continuación es:
Revisar los ajustes de brillo y contraste utilizando los controles del monitor.
Similar Questions
You are troubleshooting a malfunctioning notebook computer. Nothing appears on the LED display when the system is powered on.Which of the following is the BEST step to try first?answerCalibrate the batteryPlug in an external monitorReplace the video cardReplace the motherboard
What does it mean if the computer turns on, but nothing shows on the monitor?*1 pointYou might have a problem with the graphics card or monitor. It could be a hardware problem or just a driver issue.Maybe hardware failures or problems with hardware drivers.Damaged hard drive.Malware on the computer.
A technician is asked to troubleshoot an LCD display. The user reported that the screen is very dim, and they can barely see the images and letters on the screen. Which of the following could be one of the failing components in the display?A. DigitizerB. Bad panelC. InverterD. Failing power supply
8. A technician is asked to troubleshoot an LCD display. The user reported that the screen is very dim, and they can barely see the images and letters on the screen. Which of the following could be one of the failing components in the display?A. DigitizerB. Bad panelC. InverterD. Failing power supply
You received a support call that a new monitor is not working with an existing computer. Select the option that describes the operating system function you would use to troubleshoot this issue. 1 pointWindows Memory Manager Windows Performance Manager Device Manager Settings and System Display
Upgrade your grade with Knowee
Get personalized homework help. Review tough concepts in more detail, or go deeper into your topic by exploring other relevant questions.