Identify and explain three communication techniques Jill could use that would improve the respect shown to people attending the housing service. (Approx. 25 words that you can present in a bullet list if you wish).
Question
Identify and explain three communication techniques Jill could use that would improve the respect shown to people attending the housing service. (Approx. 25 words that you can present in a bullet list if you wish).
Solution
- Active Listening: Jill can show respect by actively listening to people's concerns, demonstrating that their opinions matter.
- Clear Communication: Jill should use simple, understandable language to ensure everyone feels included.
- Empathy: By showing understanding and compassion, Jill can make people feel respected and valued.
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