Knowee
Questions
Features
Study Tools

ou are assisting a user over the phone and need to identify the edition of Windows that is installed. What step instructions must you give for the user to report this information to you?

Question

ou are assisting a user over the phone and need to identify the edition of Windows that is installed. What step instructions must you give for the user to report this information to you?

🧐 Not the exact question you are looking for?Go ask a question

Solution

  1. Press the Windows key on your keyboard. This key is usually located at the bottom left of your keyboard, between the Ctrl and Alt keys, and has the Windows logo on it.

  2. Type "System Information" into the search bar that appears and press Enter.

  3. A window will open with a lot of information about your computer. Look for the line that says "OS Name." This line will tell you the edition of Windows that is installed on your computer.

  4. Report this information back to me.

This problem has been solved

Similar Questions

What command can we use to retrieve information about the windows system we are using?

A computer store help technician installs a Windows 10 edition that is designed for domestic consumers and SOHO business use. What edition has been installed in this instance?A.Pro B.EducationC.EnterpriseD.Home

Device ReconnaissanceFor the device you're using for this course, answer the questions below:List the hardware manufacturer, make and modelList the operating system. Include the edition, version and OS build if available.List two or three applications used on your device. For each, include the version information if available.

56.3% completeQuestionWindows allows for several types of installable software. Which type may be transferred between computers when a user utilizes a Microsoft account?A.Windows featuresB.Store appsC.Windows subsystem for LinuxD.Desktop apps

A technician notices that a program that is listed in the registry of a Windows computer is not found on that computer. What is a possible solution to the problem?

1/1

Upgrade your grade with Knowee

Get personalized homework help. Review tough concepts in more detail, or go deeper into your topic by exploring other relevant questions.