Question 1Tips1 ptsThis listener style is exhibited by taking in brief information and then offering suggestions on how to problem solve.Group of answer choicesaction-oriented listenerspeople-oriented listenerstime-oriented listnerscontent-oriented listners Flag question: Question 2Question 2Tips1 ptsA person who is comfortable listening to emotions is most likely a person with this listening styleGroup of answer choicestime oriented listerenspeople-oriented listenersaction-oriented lsitenerscontent-oriented listeners Flag question: Question 3Question 3Tips1 ptsListening requires effort, energy, and practice.Group of answer choicesTrueFalse Flag question: Question 4Question 4Tips1 ptsAccording to the reading, making sense of the message and linking it pervious lived experiences is discourse that is known as this stage in the process of listening.Group of answer choicesevluatingrememberingunderstandingreceivingresponding Flag question: Question 5Question 5Tips1 ptsThis listening style involves the listener taking in a much facts and details as possible in order to make a judgement, although this judgement is not also disclosed.Group of answer choicestime-oriented listnercontent-oriented listeneraction-oriented listenerpeople-oriented listner

An organization conducted a workshop for its employees. It was seen that the participants were extremely involved and focused. They listened with increased concentration and displayed a very low tolerance for distractions. Their feedback to the organizers was extremely detailed and insightful. In the context of listening skills, this scenario illustrates _____.Multiple choice question.filteringtuning outselective listeningactive listening

The type of listening that occurs when a listener intentionally choose what he or she wants to be attentive to is called _____.Multiple choice question.information overloadactive listeningtuning outselective listening

Question 1Tips1 ptsAll the children in the playground seem really happy and contented. Group of answer choicesadverb of timeadverb of placeadverb of manneradverb of frequency Flag question: Question 2Question 2Tips1 ptsThe typhoon victims hurriedly went to the evacuation center.Group of answer choicesadverb of timeadverb of placeadverb of manneradverb of frequency Flag question: Question 3Question 3Tips1 ptsMy father is too busy with his work.Group of answer choicesadverb of degreeadverb of timeadverb of manneradverb of place Flag question: Question 4Question 4Tips1 ptsMy sister attends her classes regularly.Group of answer choicesadverb of timeadverb of Frequencyadverb of placeadverb of manner Flag question: Question 5Question 5Tips1 ptsMy mother trusts our made so much.Group of answer choicesadverb of placeadverb of degreeadverb of timeadverb of manner Flag question: Question 6Question 6Tips1 ptsOur teacher comes to school always prepared.Group of answer choicesadverb of placeadverb of frequencyadverb of timeadverb of degree Flag question: Question 7Question 7Tips1 ptsMy bestfriend stays here for good.Group of answer choicesadverb of frequencyadverb of degreeadverb of timeadverb of place Flag question: Question 8Question 8Tips1 ptsMy grandmother visited her garden everyday.Group of answer choicesadverb of timeadverb of placeadverb of frequencyadverb of manner Flag question: Question 9Question 9Tips1 ptsIt was very dangerous for older people to cross the street.Group of answer choicesadverb of placeadverb of placeadverb of degreeadverb of manner Flag question: Question 10Question 10Tips1 ptsPlease go there.Group of answer choicesadverb of placeadverb of timeadverb of degreeadverb of frequency

Question 11 ptsAccording to the AIA model of interpersonal communicationGroup of answer choicescultural differences play a major role in how the recipient interprets a messageIf listeners apply themselves, they can figure out what the other person saidglobal managers can easily capture the recipient’s attention to their messagesthe recipient of the message should first decide what action should be taken Flag question: Question 2Question 21 ptsAll of the following are factors that can interfere with effective communication exceptGroup of answer choicesvisual and audible noisethe power relationship between speakersdegree of shared knowledge between speakersdecision-making Flag question: Question 3Question 31 ptsSasha has taken on a new assignment of leading a team of non-native speakers. Which of the following is NOT a method that Sasha should use to enhance communication among the team?Group of answer choicesactively draw contributions from all team membersmonitor participants and strive to balance their speaking and listeningallow more fluent speakers to dominate the conversationsbe prepared to define and interpret communication content Flag question: Question 4Question 41 ptsEmail is a proper channel to communicate delicate matters and provide rapid feedback.Group of answer choicesTrueFalse Flag question: Question 5Question 51 ptsWhich of the following is NOT a strategy for improving cultural communications?Group of answer choicesdevelop in-depth knowledge of the beliefs, values, and behavioral expectations of key culturesdevelop active listening skills, with particular attention to common failures across cultures and to possible resolutionslook for subtleties and nuances in interpersonal interactions that explain what others are thinkinginsulate oneself from local experts Flag question: Question 6Question 61 ptsWhich of the following is NOT true regarding acceptable and unacceptable behaviors that accompany interpersonal interactions?Group of answer choicesAsian managers tend to prefer a nonlinear approach to communication, following a more circular pattern of topicsin much of Asia, managers are expected or encouraged to take the initiative in conversations and be aggressiveMediterranean region managers tend to prefer zigzag approach, in which tangential ideas may be explored before returning to the main topicNorth American managers tend to communicate linearly, with explicit links between topics and ideas Flag question: Question 7Question 71 ptsWhich of the following is true regarding cognitive evaluation?Group of answer choicesmanagers in collectivist cultures tend to rely on isolated properties of people in order to attach meaningmanagers in individualistic cultures tend to see someone as member of a particular group or organizationmanagers from mastery-oriented cultures tend to recall their subordinates’ successes that involved sales but not their interpersonal successesit is rarely influenced by culture Flag question: Question 8Question 81 ptsWhich of the statements are correct? (more than one correct answer)Group of answer choicesAmericans associate a smiling face with happinessAmericans associate a smiling face with a lack of self-controlJapanese associate a smiling face with happinessJapanese use smiling to hide displeasure, sorrow, or anger Flag question: Question 9Question 91 ptsWhich of the following is true regarding high or low context cultures? (more than one correct answer)Group of answer choicesin low context cultures, the message context is most importantin high context cultures, people tend to read between the linesin high context cultures, language precision is critical and assumed understandings play a more limited rolein low context cultures, people learn to focus primarily on words and to a lesser degree on nonverbal messages Flag question: Question 10Question 101 ptsSiddharth is taking a new job in Japan. If the company experiences a crisis, Siddharth can expect the company’s CEO to (more than one correct answer)Group of answer choicesdeny responsibility and argue all correct actions have been takenapologize to customers, stockholders, and employeesissue a formal apology to restore harmony, demonstrate empathy, and accept responsibilityavoid an apology

A speak to entertain is a speech designed to captivate an audience’s attention and regale or amuse them while delivering a message.Group of answer choicesTrueFalse Flag question: Question 2Question 2Tips1 ptsMagnification  involves creating familiarity and closeness.  Group of answer choicesTrueFalse Flag question: Question 3Question 3Tips1 ptsA speech given in honor of someone who has died is known as a __________.Group of answer choicestributeroastcommencementeulogytoast Flag question: Question 4Question 4Tips1 ptsSpeeches that pay special accolades to an occasion, extraordinary person, event, idea, or monument are known as ______________.Group of answer choicestoaststribute speechesroastcommencement speecheseulogy Flag question: Question 5Question 5Tips1 pts A brief tribute to a person or event that is current is a ______________.Group of answer choicestoastpresentational speechroastacceptance speechtribute