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What two forms of management research helps us understand worker satisfaction and motivation?Multiple select question.Herzberg's theory of motivators and hygiene factorsTaylor's Scientific Management the Hawthorne StudiesJohnston's theory of leadership

Question

What two forms of management research helps us understand worker satisfaction and motivation?Multiple select question.Herzberg's theory of motivators and hygiene factorsTaylor's Scientific Management the Hawthorne StudiesJohnston's theory of leadership

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The two forms of management research that help us understand worker satisfaction and motivation are:

  1. Herzberg's theory of motivators and hygiene factors: This theory, also known as the two-factor theory, suggests that there are certain factors in the workplace that cause job satisfaction (motivators), while a separate set of factors cause dissatisfaction (hygiene factors). Motivators are factors that lead to satisfaction and motivate employees to work harder, such as challenging work, recognition, and responsibility. Hygiene factors are factors that, if missing or inadequate, cause dissatisfaction, such as salary, company policies, and working conditions.

  2. The Hawthorne Studies: These were a series of studies conducted in the 1920s and 1930s at the Western Electric Hawthorne Works in Chicago. They initially sought to identify the relationship between lighting and productivity but ended up discovering that workers were more motivated when they believed they were being observed and cared for, a phenomenon now known as the "Hawthorne Effect". This led to a greater emphasis on the social and human elements in the workplace.

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