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ou are a cybersecurity consultant advising a financial institution on user identification methods for online banking. Which form of identification should the institution prioritize to ensure secure customer access?1.0 MarksKnowledge-based authentication questionsHardware token with digital certificateSocial media login authenticationUsername and passwordSMS-based one-time password (OTP)

Question

ou are a cybersecurity consultant advising a financial institution on user identification methods for online banking. Which form of identification should the institution prioritize to ensure secure customer access?1.0 MarksKnowledge-based authentication questionsHardware token with digital certificateSocial media login authenticationUsername and passwordSMS-based one-time password (OTP)

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Solution

The financial institution should prioritize the use of a Hardware token with a digital certificate. This method is considered one of the most secure forms of user identification.

Here's why:

  1. A hardware token is a physical device that an authorized user of computer services is given to ease authentication. The term may also refer to software tokens.

  2. Hardware tokens are typically small enough to be carried in a pocket or purse and often are designed to attach to the user's keychain. Some may store cryptographic keys, such as a digital signature, or biometric data, such as fingerprint minutiae. Some designs feature tamper resistant packaging, while others may include some form of hardiness to prevent damage during transport. The token itself generates a one-time password based on an algorithm.

  3. A digital certificate is an electronic "passport" that allows a person, computer or organization to exchange information securely over the Internet using the public key infrastructure (PKI). A digital certificate may also be referred to as a public key certificate.

  4. The combination of the hardware token and the digital certificate provides a two-factor authentication which significantly reduces the risk of fraud.

  5. Knowledge-based authentication questions, social media login authentication, username and password, and SMS-based one-time password (OTP) can all be compromised relatively easily compared to hardware tokens with digital certificates. For example, knowledge-based questions can often be guessed or found out, social media accounts can be hacked, usernames and passwords can be stolen, and SMS-based OTPs can be intercepted or redirected.

Therefore, to ensure the most secure customer access, the financial institution should prioritize hardware tokens with digital certificates.

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