Knowee
Questions
Features
Study Tools

Suppose we had a data set of from a call center where customers were asked to choose between the following three options: hear account information, billing questions, and customer service. Using the given order of the three options, and using 0-1 dummy variables to encode the categorical variables, which of the following combinations would yield an entry “customer service”?Group of answer choices100000010001

Question

Suppose we had a data set of from a call center where customers were asked to choose between the following three options: hear account information, billing questions, and customer service. Using the given order of the three options, and using 0-1 dummy variables to encode the categorical variables, which of the following combinations would yield an entry “customer service”?Group of answer choices100000010001

...expand
🧐 Not the exact question you are looking for?Go ask a question

Solution

The combination that would yield an entry "customer service" is 001.

Here's why:

In the given order of the three options (hear account information, billing questions, and customer service), each option is represented by a binary digit in a three-digit combination.

  • "Hear account information" is represented by the first digit.
  • "Billing questions" is represented by the second digit.
  • "Customer service" is represented by the third digit.

So, if a customer chooses "customer service", the binary combination would be 001.

  • The first digit is 0, meaning "hear account information" was not chosen.
  • The second digit is 0, meaning "billing questions" was not chosen.
  • The third digit is 1, meaning "customer service" was chosen.

Therefore, the combination 001 represents a customer choosing "customer service".

This problem has been solved

Similar Questions

In preparing categorical variables for analysis, it is usually best to ...Group of answer choicesconvert the categories to binary, dummy variables.convert the categories to string values.let them remain categorical.omit all categorical variables.

Which of the following is an example of categorical data?Group of answer choicesheight, in meters, of a treenumber of square meters of the lotcolor of the gatescore on a multiple choice exam

Categorical dataGroup of answer choices. are always non-numericare always numericmay be either numeric or non-numericindicate either how much or how many

Data that include both nominal and ordinal data is ____________.A) Discrete DataB) Continuous DataC) Categorical DataGroup of answer choicesABC

The levels of nominal scale variables are Blank______.Multiple choice question.different categories or groupsdifferent numerical valuesrank-based groupsquantitative values

1/1

Upgrade your grade with Knowee

Get personalized homework help. Review tough concepts in more detail, or go deeper into your topic by exploring other relevant questions.