Firms that have a ________ strategy strive to have the lowest costs in the industry, relative to competitors' costs, and typically attract customers on that basis. In contrast, firms using a ________ strategy compete on the basis of providing unique or different products and typically compete on the basis of quality, service, timeliness, or some other important dimension. A. cost emphasis, quality leadership B. differentiation, cost leadership C. cost differentiation, quality plus D. price reduction, quality plus E. cost leadership, differentiation
Question
Firms that have a ________ strategy strive to have the lowest costs in the industry, relative to competitors' costs, and typically attract customers on that basis. In contrast, firms using a ________ strategy compete on the basis of providing unique or different products and typically compete on the basis of quality, service, timeliness, or some other important dimension. A. cost emphasis, quality leadership B. differentiation, cost leadership C. cost differentiation, quality plus D. price reduction, quality plus E. cost leadership, differentiation
Solution
The correct answer is E. cost leadership, differentiation. Firms that have a cost leadership strategy strive to have the lowest costs in the industry, relative to competitors' costs, and typically attract customers on that basis. In contrast, firms using a differentiation strategy compete on the basis of providing unique or different products and typically compete on the basis of quality, service, timeliness, or some other important dimension.
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