You must have heard the phrase ‘Eyes are the windows to the soul’ several times in your life. Clearly one of the most romanticised features of the human body, eyes also have an important role to play in business life. Let’s learn about this in detail in the following video.PauseMuteCurrent Time 3:08/Duration 5:21Loaded: 77.70% 1xPlayback RateQuality LevelsPicture-in-PictureFullscreen2318429As you learnt in the previous video, you can employ three types of eye contact depending on the formality of the situation and the relation that you share with that person. These include the business gaze, the social gaze and the intimate gaze. You also learnt that while addressing a group of people, you should make eye contact 60–70% of the time with the whole audience, instead of doing it with just a select few. While attempting the following questions, please try out the expressions yourself based on the descriptions:Question 1/2MandatoryApplication of Eye ContactMatch the correct gaze with its corresponding image and usage.a. Social gaze i.  p. Used with a spouse/partnerb. Business gaze ii.  q. Used with friends/acquaintancesc. Intimate gaze iii.   r. Used with clients/colleagues in a business environment a - iii - qb - i - pc - ii - ra - iii - qb - ii - rc - i - pa - ii - qb - iii - rc - i - pa - ii - pb - ii - rc - i - q

Application of Eye ContactMatch the correct gaze with its corresponding image and usage.a. Social gaze i.  p. Used with a spouse/partnerb. Business gaze ii.  q. Used with friends/acquaintancesc. Intimate gaze iii.   r. Used with clients/colleagues in a business environment a - iii - qb - i - pc - ii - ra - iii - qb - ii - rc - i - pa - ii - qb - iii - rc - i - pa - ii - pb - ii - rc - i - q

Maintaining Proper Eye ContactSuppose one day after work, you and your colleagues decide to go out for a casual dinner. How should you make eye contact with your colleagues during the dinner? (Apply the concepts you learnt in the video above)Focus on the area spanning from the eyes to below the chinStare at their eyes the whole timeFocus on the area inside a triangle formed with the forehead and eyesFocus on the area inside an inverted triangle just below the eyes and including the nose and lips

Facial ExpressionsIf eyes are the windows to the soul, facial expressions are the wood that the windows are made of. Let’s learn about facial expressions in greater detail in the following video.PauseMuteCurrent Time 3:42/Duration 5:28Loaded: 86.89% 1xPlayback RateQuality LevelsPicture-in-PictureFullscreen2318429You learnt about the seven broad categories of human emotions: happiness, sadness, anger, disgust, fear, surprise and contempt. You also learnt how to distinguish a real smile from a fake one.  In the following video, you will understand how to leverage your knowledge of emotions in your everyday communication.Play Video2318429In the video above, you learnt that macroexpressions occur when no attempt is made to modify or conceal one’s emotions. On the other hand, microexpressions occur fleetingly and are a sign of concealed emotions. While attempting the following questions, please try out the expressions yourself based on the text-based descriptions.Question 1/2MandatoryIdentifying Facial ExpressionsMatch the correct emotion with its corresponding expression:a. Sadness i. Nose wrinkled, lower lip and cheeks raised, and lines below the lower eyelidsb. Anger ii. Tightly pressed lips, vertical lines between eyebrows, and eyebrows lowered and drawn togetherc. Disgust iii. Lips curled upwards with squinted eyes and wrinkles near the eyesd. Contempt iv. Eyebrows raised and drawn together, horizontal wrinkles on the forehead, eyes open wide and the upper white of the eyeballs visible, and lips slightly stretched and drawn backwardse. Happiness v. Eyebrows raised, the upper and lower white of the eyeballs visible, jaw open, face elongated and horizontal wrinkles on the foreheadf. Surprise vi. Lips drawn down, eyebrows drawn in and raised, and a pouted lower lipg. Fear vii. Mouth raised at one end a - vib - iic - id - viie - iiif - ivg - va - vib - iic - id - viie - iiif - vg- iva - vib - ivc - id - viie - iiif - vg - iia - iib - vic - id - viie - iiif - vg - iv

Eye gaze is not just to show "location", you can also use the direction of your eye gaze to show the status of people and their roles (parent-child, boss-employee, etc) and literal height (tall basketball player-fan, jockeys-fan, elephant-mouse, etc).Group of answer choicesTrueFalse

“Who am I in other people’s eyes?” from a positive viewpoint