An employee meets with an accident and blames it on the malfunctioning machine. He already has an impression of being careless. As a manager, what action should Rita take? a. Put another worker at risk by asking them to work on the same machine to test its safety. b. Conduct a thorough investigation to determine the cause of the accident and take appropriate action, including getting the machine checked and repaired if necessary. c. Ignore the employee's claim and assume it's just an excuse due to their reputation of being careless. d. Accept accidents as a normal part of the industry and take no action.
Question
An employee meets with an accident and blames it on the malfunctioning machine. He already has an impression of being careless. As a manager, what action should Rita take?
a. Put another worker at risk by asking them to work on the same machine to test its safety.
b. Conduct a thorough investigation to determine the cause of the accident and take appropriate action, including getting the machine checked and repaired if necessary.
c. Ignore the employee's claim and assume it's just an excuse due to their reputation of being careless.
d. Accept accidents as a normal part of the industry and take no action.
Solution
The best course of action for Rita as a manager would be option b. Conduct a thorough investigation to determine the cause of the accident and take appropriate action, including getting the machine checked and repaired if necessary. This approach ensures the safety of all employees and maintains a fair and just workplace. It is important to investigate all claims of workplace accidents, regardless of the employee's reputation.
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