After complaining directly to the company about a faulty product, the next step in filing a consumer complaint is to:A.complain to a consumer protection agency.B.file a lawsuit against the company.C.post a review on social media.D.complain to the state government.SUBMITarrow_backPREVIOUS

Who can file a complaint under the consumer protection act,1986?

What is the best source to check if you have a complaint?A.The consumer's recall listB.The government's complaint logC.The internetD.The manufacturer's recall listSUBMITarrow_backPREVIOUS

Who can file a complaint?A. Any ConsumerB. Any ShopkeeperC. Any registered consumer associationD. Any non-registered NGOE. A legal heir of a deceased consumerChoose the correct answer from the optionsgiven below:

You are trying to explain some rules of your agency to an irate customer who feels they have been treated unfairly. What is the best way to handle the situation? A. Let the person finish telling you about the complaint and then point out to the person the facts and the reason for the rule. B. Suggest that the person obtain and read a copy of your agency regulations. C. Keep silent until the person finishes; then ask the person to return when they have had an opportunity to calm down. D. Agree that the rules may be unfair in certain circumstances.

What is the best way to express a complaint?Group of answer choicesState it clearly once, then let it go.Be clear about who you feel is to blame.Go directly to the person responsible for the problem.Begin by approaching the person who has the most power in the situation.