What should your response be if you were a call center agent?I'm looking for the emergency number of Meralco. There's a blackout in my area.AOkay, let me get that for you. One moment, please.BThat must be frustrating. Let me get the number for you.CLet me quickly get the number for you.

What should your response be if you were a call center agent?The woman I spoke to earlier was impolite.AI'm sorry that happened. I'll do my best to assist you.BI'm sorry to hear that.CI'm sorry, which one?

Hello Wicklif,Thank you for your interest in our Customer Service / Call center position in Costa Mesa. I have multiple openings in the same location. These are all permanent full time position with benefits. I would be interested in speaking to you . Would you have time for a 5 minutues call? I tried your phone but no luckPlease call me back Joyce Zuniga562-283-6035

HelpLessonToolboxMoreWhat percentage of calls were actual emergencies?

Read the passage.Emergency!Prior to 1968, the United States did not have a nationwide phone number for emergency assistance; instead, emergency numbers varied from region to region. When people required urgent help from the police or the fire department, they had to either call the operator or dial their local services directly. Concerned about the dangerous inefficiency of this system, the federal government decided to establish a single emergency number that could be used throughout the country. The telecom company AT&T proposed that the code be 911, a sequence that was easily remembered and not already in use as an area code or service code. This proposal was accepted, and the first 911 call was made by Alabama Senator Rankin Fite on February 16, 1968.What is the main, or central, idea of the passage?The code 911 was chosen as the universal emergency number because it was easy to remember and was not already in use.To replace an inefficient emergency call system, the U.S. government instituted nationwide 911 service.In the past, Americans requiring emergency assistance had to call either the operator or their local emergency service.Submit

The Customers Service Center of a large bank receive calls from customers. The number of incoming calls between 8:00 AM and 8:10 AM in consecutive days were recorded. The number of incoming calls during the working days of the month of September were 8, 10, 6, 7, 12, 7, 8, 7, 8, 6, 9, 4, 6, 14, 10, 10, 10, 10, 6, 10, 12, 7. The number of incoming calls during the working days of the month of February were 9, 11, 14, 6, 4, 6, 7, 3, 3, 2, 5, 6, 6, 5, 6, 7, 5, 4, 3, 5. In light of the description given, select the correct answer. The height of the fourth bar from the left of the bar plot for the month of February represents the fact:Question 4Answera.In 4 of the days of the month of February there were 5 incoming calls.b.In 5 of the days of the month of February there were 4 incoming calls.c.In 4 of the days of the month of February there were 2 incoming calls.d.In 2 of the days of the month of February there were 4 incoming calls.