Workplace ScenarioYou have started your shift at a sporting club bar. Your manager has asked you to help a new staff member. You happily show the staff member through all aspects of bar service and mention the RSA information available for customers. The new staff member asks, “How do we give information on RSA and House Policy to customers?”.From the list below, select some appropriate responses.Select FIVE (5) answers. Stuck? Click here to view a pop-up of the content related to this questionVerbally promote low alcohol drinks and non-alcoholic beveragesDisplay information and fact sheets about taxi and public transport servicesDirect customers to responsible service of alcohol websitesDisplay information and fact sheets about harmful effect of excessive consumption of alcoholAdvertising happy hoursMake food availablePlace the House Policy underneath the point of sale or counter for easy accessProminently display the House Policy
Question
Workplace ScenarioYou have started your shift at a sporting club bar. Your manager has asked you to help a new staff member. You happily show the staff member through all aspects of bar service and mention the RSA information available for customers. The new staff member asks, “How do we give information on RSA and House Policy to customers?”.From the list below, select some appropriate responses.Select FIVE (5) answers. Stuck? Click here to view a pop-up of the content related to this questionVerbally promote low alcohol drinks and non-alcoholic beveragesDisplay information and fact sheets about taxi and public transport servicesDirect customers to responsible service of alcohol websitesDisplay information and fact sheets about harmful effect of excessive consumption of alcoholAdvertising happy hoursMake food availablePlace the House Policy underneath the point of sale or counter for easy accessProminently display the House Policy
Solution
- Verbally promote low alcohol drinks and non-alcoholic beverages
- Display information and fact sheets about taxi and public transport services
- Display information and fact sheets about harmful effect of excessive consumption of alcohol
- Make food available
- Prominently display the House Policy
Similar Questions
What are some benefits of RSA?Select FIVE (5) answers. Stuck? Click here to view a pop-up of the content related to this questionBetter reputations and reduced regulatory costs for venuesStaff have a safer and more enjoyable working environmentLocal community make fewer complaints and incur less crimeCustomers have safer and more enjoyable venues to visitGovernment Agencies need fewer interventions, including compliance actions which reduces regulatory costsMore people getting drunkIncreased harm to customers and staff
Complete the sentence:RSA training is designed to __________________________________________. Select ONE (1) answer. Stuck? Click here to view a pop-up of the content related to this questionensure you understand that drinking alcohol is dangerous and unhealthyincrease your knowledge of the different types of alcohol soldensure you are aware of your legal responsibilities, as well as the penalties and consequences of the irresponsible service of alcoholteach you about popular beer and wine
RSA training is designed to: Convince you that drinking alcohol is dangerous and unhealthy Ensure you are aware of your legal responsibilities around the responsible service of alcohol and how you can contribute towards harm minimisation Increase your knowledge of the different types of alcohol sold Ensure you know how to advise customers on the best drinks to buy
Which of the following is NOT a harm minimisation strategy that should be adopted by licensed premises? Promoting safe transport options for patrons of licensed premises Waiting for Police and Liquor & Gaming NSW compliance staff to identify problems at the licensed premises so they can be fixed Supporting staff in their RSA obligations Being a member of the local liquor accord
This question is taken from the following slide in the course notes: Section 1, Slide 2 - "The evolution of the NSW liquor laws and RSA"Which of the following statements is true? Promotional staff are exempt from the mandatory RSA training requirements Security staff are exempt from the mandatory RSA training requirements Volunteers of not-for-profit organisations are exempt from the mandatory RSA training requirements There are no exemptions from the mandatory RSA training requirements for anyone involved in the sale, supply or serving of alcohol
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