Which among the following builds customer-centricity?Choices:- Customer annoyance Building dissatisfaction Customer satisfaction Centre irritation
Question
Which among the following builds customer-centricity?Choices:- Customer annoyance Building dissatisfaction Customer satisfaction Centre irritation
Solution
The answer is "Customer satisfaction". This is because customer-centricity is all about prioritizing customers' needs and working to meet or exceed their expectations. This can only be achieved when customers are satisfied with the products or services they receive. Neither customer annoyance, building dissatisfaction, nor centre irritation would build customer-centricity as they all lead to negative customer experiences.
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