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A user is trying to install a new application on a Windows 10 PC but the application fails to install fully. The user tries to uninstall the application but fails to uninstall it. What can the user do to remove the application from the PC without affecting existing applications and data?(2 Points)Use the Reset this PC option.Restore from a Windows image file.Roll back the last driver installed.Restore using a System Restore point.

Question

A user is trying to install a new application on a Windows 10 PC but the application fails to install fully. The user tries to uninstall the application but fails to uninstall it. What can the user do to remove the application from the PC without affecting existing applications and data?(2 Points)Use the Reset this PC option.Restore from a Windows image file.Roll back the last driver installed.Restore using a System Restore point.

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Solution

The user can try the following steps to remove the application without affecting existing applications and data:

  1. Use a System Restore Point: If the user had created a system restore point before installing the application, they can restore the system to that point. This will remove the application and keep the rest of the system intact. Here are the steps to do this:

    • Type "Create a restore point" in the Windows search bar and select the matching result.
    • In the System Properties window that opens, under the System Protection tab, click on the System Restore button.
    • Follow the prompts to choose a restore point and start the restoration process.
  2. Use a Third-Party Uninstaller: If a system restore point is not available, the user can use a third-party uninstaller program. These programs are designed to remove all traces of an application, including files and registry entries that the standard Windows uninstaller might leave behind. Examples of such programs include Revo Uninstaller and IObit Uninstaller.

Please note that the "Reset this PC" option and "Restore from a Windows image file" would affect existing applications and data, and rolling back the last driver installed would not remove the application.

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