13. One of the project team members meets with you as the project manager during project execution. He advises that several team members believe the project cannot meet its quality standards. Your action on this information is to call a meeting of the affected stakeholders to discuss the problem. Which step of the quality management process are you involved in?A. Quality AssuranceB. Quality AnalysisC. Quality Control D. Quality Planning
Question
- One of the project team members meets with you as the project manager during project execution. He advises that several team members believe the project cannot meet its quality standards. Your action on this information is to call a meeting of the affected stakeholders to discuss the problem. Which step of the quality management process are you involved in?A. Quality AssuranceB. Quality AnalysisC. Quality Control D. Quality Planning
Solution
The correct answer is A. Quality Assurance. This process involves the application of planned and systematic quality activities to ensure that the project will employ all processes needed to meet requirements. This scenario involves taking proactive steps to understand the potential quality issue, which aligns with the Quality Assurance process. Quality Assurance is about ensuring that the processes are in place to achieve the expected outcome, which is exactly what the project manager is doing by calling a meeting to discuss the problem.
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