You have just finished replacing the motherboard in your friend Ethan's computer with the same type of motherboard that the computer had originally. You tested the motherboard by powering it on and by verifying that the operating system started and that the applications work. Now Ethan is complaining that his computer no longer recognizes his external hard drive, which he had connected to the previous motherboard. Which of the following is MOST likely causing the external hard drive not to function? answer The replacement motherboard does not support external hard drives. The computer's power supply was not connected properly. The hard drive has failed. The USB front panel connector was not properly connected
Question
You have just finished replacing the motherboard in your friend Ethan's computer with the same type of motherboard that the computer had originally. You tested the motherboard by powering it on and by verifying that the operating system started and that the applications work.
Now Ethan is complaining that his computer no longer recognizes his external hard drive, which he had connected to the previous motherboard.
Which of the following is MOST likely causing the external hard drive not to function?
answer
The replacement motherboard does not support external hard drives.
The computer's power supply was not connected properly.
The hard drive has failed.
The USB front panel connector was not properly connected
Solution
The most likely cause of the external hard drive not functioning is that the USB front panel connector was not properly connected. When replacing a motherboard, all connections, including those for USB ports, need to be reconnected. If Ethan's external hard drive was connected via a USB port, and that port's connector was not properly reconnected to the new motherboard, the computer would not recognize the hard drive. The other options are less likely because the new motherboard is the same type as the old one and should support the same devices, the power supply connection would affect more than just the external hard drive, and there's no reason to assume the hard drive has failed if it was working before the motherboard replacement.
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