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According to the CBBE model, what is the foundational element upon which the brand pyramid rests? Advertising campaigns Customer loyalty programs Product quality The customer

Question

According to the CBBE model, what is the foundational element upon which the brand pyramid rests? Advertising campaigns Customer loyalty programs Product quality The customer

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Solution

The foundational element upon which the brand pyramid rests, according to the CBBE (Customer-Based Brand Equity) model, is the customer. This model is built on the understanding that the power of a brand lies in what customers have learned, felt, seen, and heard about the brand as a result of their experiences over time. Therefore, the customer is the base upon which all other elements of the brand are built.

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