What are the components of total quality management (TQM)? (Choose every correct answer.)Multiple select question.Get every employee involved.Make continuous improvement a priority.Focus on problem solving and performance improvement.Use accurate standards to identify and eliminate problems.Listen to and learn from customers and employees.Jointly establish SMART goals with employees.

All of the options listed are components of Total Quality Management (TQM):

1. Get every employee involved: TQM requires the involvement of all employees, from top management to the lowest level, in quality improvement efforts.

2. Make continuous improvement a priority: Continuous improvement is a key element of TQM. The goal is to always strive for better processes and results.

3. Focus on problem solving and performance improvement: TQM emphasizes on identifying, analyzing and solving problems that affect quality.

4. Use accurate standards to identify and eliminate problems: Standards are used in TQM to measure performance and identify areas for improvement.

5. Listen to and learn from customers and employees: Feedback from customers and employees is used in TQM to identify areas for improvement and to make changes that will increase satisfaction.

6. Jointly establish SMART goals with employees: SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound) are used in TQM to guide improvement efforts and measure progress.