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Exchange theory is useful for social marketers. It states that…Group of answer choices…the exchange between social marketers and their clients’ needs to be positive.…voluntary behaviour change is more likely if the perceived benefits of the behaviour are greater than its perceived costs.…giving away merchandising increases peoples’ compliance with social marketing campaigns.…the more complex the behaviour we wish to change, the simpler the social marketing exchange needs to be.

Question

Exchange theory is useful for social marketers. It states that…Group of answer choices…the exchange between social marketers and their clients’ needs to be positive.…voluntary behaviour change is more likely if the perceived benefits of the behaviour are greater than its perceived costs.…giving away merchandising increases peoples’ compliance with social marketing campaigns.…the more complex the behaviour we wish to change, the simpler the social marketing exchange needs to be.

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Solution

Exchange theory is indeed useful for social marketers. It posits that voluntary behavior change is more likely if the perceived benefits of the behavior are greater than its perceived costs. This theory is based on the principle of reciprocity, which suggests that people are more likely to change their behavior if they believe that the benefits they will receive from the change outweigh the costs or sacrifices they must make.

In the context of social marketing, this could mean that individuals are more likely to adopt a new behavior (like quitting smoking or recycling) if they believe that the benefits of this behavior (like improved health or a cleaner environment) outweigh the costs (like the effort required to quit smoking or the inconvenience of recycling).

This theory does not necessarily suggest that giving away merchandise increases people's compliance with social marketing campaigns, or that the complexity of the behavior we wish to change affects the simplicity of the social marketing exchange. Rather, it focuses on the balance of perceived benefits and costs in influencing behavior change.

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