A formal contract between customers and their service providers that outlines the specific responsibilities of the service provider and to the customer is called a(n):Group of answer choicesService Level Agreement.Total Cost of Ownership.Request for Quotation.Service Oriented Architecture.
Question
A formal contract between customers and their service providers that outlines the specific responsibilities of the service provider and to the customer is called a(n):Group of answer choicesService Level Agreement.Total Cost of Ownership.Request for Quotation.Service Oriented Architecture.
Solution
The formal contract between customers and their service providers that outlines the specific responsibilities of the service provider and to the customer is called a Service Level Agreement.
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