Which of the below is a good example of customer orientation?Select one:a.None of themb.Provide quality products or servicesc.Not sensitive to the needs of customersd.Not prompt in responding to customers' complaint
Question
Which of the below is a good example of customer orientation?Select one:a.None of themb.Provide quality products or servicesc.Not sensitive to the needs of customersd.Not prompt in responding to customers' complaint
Solution
The best example of customer orientation from the options provided is "b. Provide quality products or services". This is because customer orientation involves focusing on meeting the needs and wants of the customers by providing them with high-quality products or services. The other options do not reflect a customer-oriented approach as they involve not being sensitive to customer needs or not responding promptly to customer complaints.
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