chose oen correct option:Good choice. Electrical problems typically occur before boot and might make the PC appear “dead”. What is the best course of action at this point? Take the PC to the lab to test the power supply Replace the Power supply on the spot Call support to have the PC fixed Have the user replace the part

After answering a service call, you find a customer's computer is dead. Which of the following checks would you perform first? Question 4 options: a) Check to see if the power supply is functional. b) Check the CMOS battery. c) Check the AC outlet voltage. d) Check for excessive EMI.

What is the very first step that should be taken when performing work with a computer?Group of answer choicesYou should remove the power supply.You should power down the system and unplug it.You should back up any important data.You should ground yourself.

When would the PXE option be used when repairing a PC?(1 Point)The display cannot be seen clearly.There is no response from the mouse or keyboard.The computer needs a replacement operating system.A newly installed application caused the system to perform erratically.

An employee submitted a support ticket stating that her computer will not turn on.Which of the following troubleshooting steps should you take first? (Select two.)answerOpen the computer and replace the power supply.Make sure the keyboard and mouse are plugged in.Make sure the surge protector is turned on.Use a multimeter to test the power supply.Make sure the power cord is plugged into the wall.

You are the manager in charge of maintaining desktop computers. A user reports that she can't turn her computer on. After some investigation, you find that the power supply is malfunctioning.Which of the following actions should you perform next?answerDocument the problem.Determine whether escalation is required.Fix the problem.Create an action plan.