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6.  Which of the following statements are true?1.  In oral communication, there is a possibility of immediate response.2.  If one wants to have an effective communication, one should be egoistic.3.  Oral communication always saves time.4.  Never leave a caller on hold.

Question

6.  Which of the following statements are true?1.  In oral communication, there is a possibility of immediate response.2.  If one wants to have an effective communication, one should be egoistic.3.  Oral communication always saves time.4.  Never leave a caller on hold.

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Solution

  1. True - In oral communication, there is indeed a possibility of immediate response. This is because the person you are communicating with is usually present at the same time and can respond right away.

  2. False - Being egoistic is not conducive to effective communication. Effective communication requires understanding, empathy, and respect for the other person's perspective.

  3. False - While oral communication can sometimes save time, it's not always the case. For example, if the information being communicated is complex or detailed, it might take longer to explain orally than it would to write it down.

  4. True - It's generally considered bad etiquette to leave a caller on hold for an extended period of time. If you must put them on hold, it's best to check back in regularly to let them know you haven't forgotten about them.

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