If research reveals that a company has a large number of unresolved complaints and a poor business rating, which external source did you most likely use during this research? A. blogs B. Better Business Bureau C. social media D. local chamber of commerce E. Mint Global

Topic 5 discussed reasons why businesses may report their social and environmental impact. Choose all the reasons that align with the ‘business case’ perspective discussed in the lecture:Group of answer choicesTo justify the work of CSR departmentsTo add detail to annual reports for stakeholdersTo enhance business reputationTo avoid negative media reportingTo encourage other businesses to also fairly report their social and environmental impact

Companies often behave in unethical manners, from using child labor to cutting costs by using materials that are harmful to consumers and/or the environment. Find an example of a company that has behaved in an unethical manner, and describe in detail what they were doing, how they were caught or how it was reported, and what repercussions (if any) it had on them or their customers. Provide evidence by including citations, urls to the media stories, etc.

What might you find on a company’s “About” page?A detailed financial reportLegal issues they are facingProducts and services they performHow they’re crushing their competitionFinal Answer

Where can you learn about a company’s recent research efforts?News releasesWebsite cover pageEach company’s annual reportAll of these

Which of these are NOT possible sources for external environment scanning?Employee feedback, customer feedback, customer insight researchIndustry experts industry and government reportsSocial media and magazinesPersonal or management intuition