Congruence isQuestion 5Answera.The extent that verbal and non-verbal messages reinforce or contradict each otherb.The amount of noise interrupting the messagec.The characteristics sender and receiver have in commond.The characteristics the sender and the message have in common

For communication to be effective it is important that the response sent by the receiver is congruent or complimentary to the message sent by the sender.the response sent by the receiver is not congruent or complimentary to the message sent by the sender.the message sent by the sender should be perfect to facilitate communication.the message sent should be as per the desire of the sender only.

One of the characteristics of nonverbal communication is that itQuestion 6Answera.has entertainment valueb.is only indicated by the physical actions of the communicatorc.is powerfuld.is the primary message

A process of checking and clarification, through a question and repeating the message to ensure that the encoding, decoding result in mutual understanding of message is known asQuestion 3Answera.Feedbackb.Transmissionc.Senderd.Receiver

Communication is....1 pointWithholding information and consentConveying and receiving unclear messagesCan be verbal but not non-verbalIs a two way process involving the passing of ideas, feelings and information

Illustrate the process of communication and briefly explain the principle elementsinvolved in the process of communic