The principles of scientific management suggest that operational control over the workplace should reside with __________.A.the workersB.customers and other external stakeholdersC.government officialsD.owners and executives

The principles of scientific management suggest that operational control over the workplace should reside with D. owners and executives.

Here’s a step-by-step explanation:

1. Understanding Scientific Management: Scientific management, also known as Taylorism, was developed by Frederick Winslow Taylor in the early 20th century. It focuses on improving economic efficiency and labor productivity through systematic study and analysis of workflows.

2. Key Principles: The key principles of scientific management include:

   • Scientific Study of Tasks: Analyzing tasks to determine the most efficient way to perform them.
   • Selection and Training: Scientifically selecting and training workers rather than allowing them to train themselves.
   • Cooperation: Ensuring cooperation between workers and management to ensure that work is done according to the scientifically devised methods.
   • Division of Work: Dividing work between managers and workers so that managers plan and supervise, while workers execute the tasks.

3. Operational Control: According to Taylor, operational control should be in the hands of those who are best equipped to make decisions based on scientific analysis and data. This typically means that managers and executives, who are trained to understand and implement these scientific methods, should have control over operations.

4. Conclusion: Given the principles of scientific management, operational control over the workplace should reside with the owners and executives, as they are responsible for planning, organizing, and overseeing the implementation of efficient work methods.

Therefore, the correct answer is D. owners and executives.