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Which of the following tools can be used for supporting the thinking part in a human-centred design process?(Select all that apply)*Extreme characterPersonaFlashbacksStoryboard

Question

Which of the following tools can be used for supporting the thinking part in a human-centred design process?(Select all that apply)*Extreme characterPersonaFlashbacksStoryboard

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Solution

To support the thinking part in a human-centred design process, the following tools can be used:

  1. Extreme character: This tool involves creating fictional characters with extreme characteristics to explore different perspectives and potential user needs. It helps designers understand the diverse range of users and their unique requirements.

  2. Persona: Personas are fictional representations of target users. They are created based on research and data to capture the characteristics, goals, and behaviors of different user groups. Personas help designers empathize with users and make informed design decisions.

  3. Flashbacks: Flashbacks are a technique used to recall past experiences or events. In the context of human-centred design, flashbacks can be used to reflect on previous user interactions, feedback, or observations. They help designers gain insights and learn from past experiences to improve the design process.

  4. Storyboard: Storyboarding involves creating a visual narrative of a user's journey or experience. It helps designers visualize the user's interactions, emotions, and pain points throughout the design process. Storyboards are useful for identifying opportunities for improvement and communicating design ideas effectively.

Therefore, the tools that can be used for supporting the thinking part in a human-centred design process are extreme character, persona, flashbacks, and storyboard.

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