Which one of the statements is absolutely true?Question 9Answera.Technical management deals with all the application development and support activitiesb.Access management deals with all the incidentsc.IT operation management is responsible for all the finance and budget planning for the organizationd.A problem is the underlying cause that leads to an incident

Which is not a technology facing role?Question 8Answera.Change Managerb.Service Delivery Managerc.Incident Managerd.System Developer

Which of the following would not be considered a responsibility of operations managers?Multiple ChoiceSelecting process technologySecuring financing for a new production facilityInventory controlScheduling a workforce

Question 4Which service management process has the responsibility of understanding the root cause of a problem?1 pointProblem ManagementConfiguration ManagementIncident ManagementChange Management

Which statement is false?Select one:a.Modern approaches of the financial management applied large number of mathematical and statistical tools and techniques.b.Accounting records does not include the financial information of the business concernc.Production management is the operational part of the business concern, which helps to multiple the money into profit.d.Economic concepts like micro and macroeconomics are directly applied with the financial management approaches.

[Pick one] Which of the following statements about access control management is wrong? A. User can remotely monitor real-time access control device working status. B. User can remotely open/close door. C. Functions like anti-passing back can be achieved only with hardware. D. User can export access control report on software.