Which aspect is important to a customer-centric value proposition?Group of answer choicesHighlighting the impressive features of the productFocusing on how the product solves customer problems.Emphasising the company's achievements.Listing the technical specifications of the product.

Which of the following is true of customer value?Group of answer choicesIdentifying customer value is not essential for small businessesIdentifying customer value is important only when selling niche products.Customers’ perceptions of value remain constant over time.Evaluations of customer value must be conducted regularly.

Which aspects separate a good value proposition from a great value proposition?Pick as many as apply.Group of answer choicespresence of emotional resonanceIdentifies the core target marketreflection of deeper consumer insightoffers a core reason customers will buy

Which of the following are benefits of Customer-centric: 1. Understand the before, during and after of the customer’s journey 2. Support new customers and reduce cost to serve 3. Recognising Opportunities for Growth 4.Increasing Customer SatisfactionChoices:- Only 2 and 3 All of the these Only 1 and 3 Only 1,2 and 3

In a customer-centric approach, which customers should you be most concerned with?1 pointThe customers that are likely to be most valuableThe customers with the greatest degree of social influenceThe customers who are most engaged with your products/servicesThe customers that have historically been most valuable

What is the definition of value proposition for a customer? Costs and valuation of technology Valuation of the company that manufactures the product A proposal by the company how to value a product A set of gains and benefits from the product for the customer