Knowee
Questions
Features
Study Tools

A user calls the help desk and reports that the workstation, when powering up, displays error messages about an invalid system disk or invalid boot disk. When a technician comes to the office, the user mentions that the workstation was working well the day before. The technician checks the workstation and makes sure that the cable is firmly connected between the hard drive and the motherboard. What is another likely cause of the problem?(1 Point)

Question

A user calls the help desk and reports that the workstation, when powering up, displays error messages about an invalid system disk or invalid boot disk. When a technician comes to the office, the user mentions that the workstation was working well the day before. The technician checks the workstation and makes sure that the cable is firmly connected between the hard drive and the motherboard. What is another likely cause of the problem?(1 Point)

...expand
🧐 Not the exact question you are looking for?Go ask a question

Solution

One likely cause of the problem could be that the workstation is trying to boot from a non-bootable disk, such as a CD, DVD, or USB drive. If there is a disk in the CD/DVD drive or a USB drive plugged in, the workstation might be trying to boot from that instead of the hard drive. The technician should check for any such disks or drives and remove them, then try restarting the workstation. If this doesn't solve the problem, it's possible that the boot order in the BIOS settings is incorrect and needs to be changed.

This problem has been solved

Similar Questions

A technician is troubleshooting a PC. The display shows an "Invalid Boot Disk" error after the POST. What is a probable cause?

A technician has just finished assembling a new computer. When the computer is powered up for the first time, the POST discovers a problem. How does the POST indicate the error?It locks the keyboard.The LED on the front of the computer case flashes a number of times.It issues a number of short beeps.It places an error message in the BIOS.

A technician has been asked to reinstall the OS on a computer that has a corrupted operating system. The technician inserts the installation media in the optical drive. What would be the most likely action the technician should perform next?

QuestionA technician receives a company laptop from an employee who states they are unable to authenticate from one Windows system to another in a domain but fails with no error message. They have verified the username and password are correct. What does the technician determine the issue to be?A.Application crashB.Time driftC.Failed serviceD.Blue screen of death

You are an IT technician for your company. A coworker calls your department and asks for help fixing his malfunctioning internal Blu-ray drive, which he installed himself. When you arrive, you unplug and then open the employee's computer. As you begin to examine his computer, the employee begins to describe the steps he has taken to install and troubleshoot the issue on his own. You examine all of the connectors and discover that the employee forgot to connect the Blu-ray drive's power cable. You comment on this to the employee by saying, "Here's this issue. The power cable isn't connected. You should really take more time to make sure components are properly installed before calling me." At that moment, another coworker calls your cell phone. The ringing of the phone distracts your thoughts, and while the owner of the computer is still explaining the troubleshooting steps already completed, you quickly connect the power to the device and close the computer. A quick test determines that the device is now working. Which of the following professionalism principles is the technician failing to follow? (Select two.) answer Avoiding being judgmental Argue with customers and/or be defensive Actively listening Talking to coworkers while interacting with customers Allow the client to speak and avoid interrupting

1/1

Upgrade your grade with Knowee

Get personalized homework help. Review tough concepts in more detail, or go deeper into your topic by exploring other relevant questions.