What does Kotter mean by ‘consolidate improvements’?Question 17AnswerA.Adopting a proactive attitude towards changeB.Improving organizational processes incrementallyC.Fostering determination and commitment toward the change effortD.Reducing costs and expenses required for the change
Question
What does Kotter mean by ‘consolidate improvements’?Question 17AnswerA.Adopting a proactive attitude towards changeB.Improving organizational processes incrementallyC.Fostering determination and commitment toward the change effortD.Reducing costs and expenses required for the change
Solution
In the context of Kotter's 8-Step Change Model, 'consolidate improvements' refers to the step where the organization builds on the gains from the change effort. This involves:
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Implementing more change: After initial successes, it's important to press harder and implement more change. This could involve changing systems, structures, and policies that don't align with the new vision. It could also involve hiring, promoting, and developing employees who can implement the change vision.
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Encouraging determination and commitment: This step also involves fostering determination and commitment toward the change effort. This could involve recognizing and rewarding employees who are driving the change and making efforts to ensure that the changes are seen in every aspect of your organization.
So, the correct answer to your question would be B. Improving organizational processes incrementally and C. Fostering determination and commitment toward the change effort.
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