Which of the following letters inform the buyer or customer about the action that has been taken?a.Claim lettersb.Adjustment lettersc.Goodwill lettersd.Persuasive letters

Question

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Solution 1

The letter that informs the buyer or customer about the action that has been taken is the Adjustment letter. This type of letter is typically sent by businesses in response to a customer's claim or complaint. They are used to inform the customer about what actions have been or will be taken to address their concern, whether that's a refund, replacement, or other form of compensation.

Solution 2

The letter that informs the buyer or customer about the action that has been taken is the Adjustment letter. This type of letter is typically sent by businesses in response to a customer's claim or complaint. They are used to inform the customer about what actions have been taken, whether it's a refund, replacement, or other forms of compensation for any inconvenience caused.

Solution 3

To determine which of the letters informs the buyer or customer about the action that has been taken, we need to understand the purpose of each type of letter mentioned.

a. Claim letters: These letters are typically written by customers to inform the seller or company about a problem or issue with a product or service. They usually request some form of resolution or compensation.

b. Adjustment letters: These letters are written by the seller or company in response to a customer's claim letter. They acknowledge the issue raised by the customer and explain the action that will be taken to resolve the problem or provide compensation.

c. Goodwill letters: These letters are usually sent by the seller or company to express appreciation or gratitude towards the customer. They may also be used to apologize for any inconvenience caused and assure the customer of the company's commitment to their satisfaction.

d. Persuasive letters: These letters are written with the intention of convincing the recipient to take a specific action or make a decision. They are often used in sales or marketing contexts to promote a product or service.

Based on the descriptions above, the letter that informs the buyer or customer about the action that has been taken is the adjustment letter (option b). This type of letter specifically addresses the customer's claim and outlines the steps that will be taken to resolve the issue or provide compensation.

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Similar Questions

Which type of letter is written when you want to ask for a quote of your prospective product purchase?Group of answer choicesInquiryClaimSalesAdjustment

Complete the following by indicating which part of the letter the following information belongs in: Body/ Introductory paragraph/Closing paragraph/ Subject line/Letterhead/Closing NB: Write only the answer, for example: Closing paragraph • The 1) _____ starts the letter on a positive note to create goodwill. • The 2)_____ promotes goodwill by expressing your appreciation for the company’s co-operation and willingness to help. • In the 3)_____, you should explain the problem, providing all the relevant information. Describe the inconvenience or loss suffered. Suggest a solution to the problem or explain what you expect the other party to do. • The 4) _____: Yours sincerely / faithfully • You state the problem briefly in the 5)_____. Question 22 options:

A letter of enquiry is written to obtain……………….. Question 5 options: goodwill specific information positions contact information

Fill in the blanks:1) _ identifies the recipient of the letter.2) _______is used to communicate an afterthought or to emphasize sales.3) ___ _ is a contemporary style of punctuation4) Adjustment letter is a test of one’s _____ & _______.5) A good Sales Letter must be structured to follow _______ principles.6) In complete block layout, paragraphs are ____ _____.

This type of letter is used for obtaining information: Question 3 options: Letter of complaint Letter of enquiry Letter of invitation Cover letter

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