Elite Fashion operates several social media profiles, including Facebook, Instagram, and TikTok. Through these profiles, its customers can express their needs and wants directly to the firm in response to its marketing communications. Which of the following characteristics of digital marketing is depicted in this scenario?Multiple Choiceinteractivitycreativitycontroladdressability
Question
Elite Fashion operates several social media profiles, including Facebook, Instagram, and TikTok. Through these profiles, its customers can express their needs and wants directly to the firm in response to its marketing communications. Which of the following characteristics of digital marketing is depicted in this scenario?Multiple Choiceinteractivitycreativitycontroladdressability
Solution
The characteristic of digital marketing depicted in this scenario is "interactivity". This is because the customers are able to interact directly with the firm through its social media profiles, expressing their needs and wants in response to the firm's marketing communications.
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