In a Cause and Effect Diagram, the terms Process, People, Measurement, Environment, Equipment, and Materials are most often associated with which of the following? Categories of the effect Categories of major causes Assignable causes The head of the fish

Question 4Which of the following are steps involved in creating and utilizing a fishbone (or cause-and-effect) diagram? Select all that apply.1 pointDefine the problemIdentify categoriesAnalyze the causesMitigate causes

Cause-and-Effect diagrams are used to illustrate how various factors might link to potential problems or effects. They are also called:2 Marks

Select the best answer.On a Cause and Effect Diagram, the effect or problem must be clearly stated before causes are listed. True False

You have created a comprehensive fishbone diagram with one effect and many causes. But it there are too many causes listed on it. Some of the causes can be easily changed but others require more information and others still are of no importance to solving the problem. Which method would best help reduce the number of causes. A. CXN – controllable, experimentation, noise B. ABC – activity-based cause reduction C. CMY – certain, maybe, not yet D. RYG – red (urgent), yellow or amber (significant), green (minor)

2. What is specific about swimlane diagrams?a) They show the involved departments in the business processes.b) They show the responsible persons and their positions in the process maps.c) They are used to understand the bottlenecks in the processes.d) They contain the information about how long each process takes