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You have created a comprehensive fishbone diagram with one effect and many causes. But it there are too many causes listed on it. Some of the causes can be easily changed but others require more information and others still are of no importance to solving the problem. Which method would best help reduce the number of causes. A. CXN – controllable, experimentation, noise B. ABC – activity-based cause reduction C. CMY – certain, maybe, not yet D. RYG – red (urgent), yellow or amber (significant), green (minor)

Question

You have created a comprehensive fishbone diagram with one effect and many causes. But it there are too many causes listed on it. Some of the causes can be easily changed but others require more information and others still are of no importance to solving the problem. Which method would best help reduce the number of causes. A. CXN – controllable, experimentation, noise B. ABC – activity-based cause reduction C. CMY – certain, maybe, not yet D. RYG – red (urgent), yellow or amber (significant), green (minor)

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Solution

The best method to reduce the number of causes in this scenario would be A. CXN – controllable, experimentation, noise. This method allows you to categorize the causes based on whether they can be controlled, require more experimentation or information, or are just noise and not important to solving the problem.

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